FAQ

We work exclusively with Irish linen, a high-quality, natural fabric known for its durability and timeless appeal. We've been partnering with the same trusted mills since we started out 14 years ago, building strong relationships rooted in craftsmanship and tradition. This ensures consistency, sustainability, and exceptional quality in every piece we create.

Irish linen is a premium fabric made from the flax plant, known for its strength, breathability, and smooth texture. It is woven and produced here using centuries-old techniques that have been passed down through generations. Valued for its quality and timeless elegance, Irish linen is a sustainable and long-lasting choice for both clothing and home textiles.

We prioritise sustainability by working carefully to minimise waste throughout our production process and by using eco-friendly, compostable threads in our embroidery. We collaborate closely with local mills and emphasise quality craftsmanship—from the materials we choose to the sewing—ensuring each piece is made to stand the test of time. Linen itself is an incredibly sustainable fabric, made from flax that grows naturally in Europe with minimal water and pesticides. It’s also durable and ages beautifully, making it a long-lasting choice. Our buttons are all natural, further supporting our commitment to eco-friendly materials. Additionally, we minimise plastic use in our packaging to reduce our environmental impact.

Since we started 14 years ago, we've always prioritised making our products here in Ireland. We work closely with skilled seamstresses in Dublin, as well as We Make Good – a social enterprise that employs and trains people from disadvantaged backgrounds. As our business has grown, and to maintain the high standard of craftsmanship we're known for, we’ve recently partnered with a small artisan factory in Portugal renowned for its tailoring expertise. This allows us to ensure consistency of quality while staying true to our values of thoughtful, ethical production.

Yes, we have a studio shop located at 74 Benburb Street, Dublin. You can browse and try on pieces from our collection, including both made-to-order and small batch items. It's also a chance to see where we design and make our garments. Check our Google listing for the most up-to-date opening hours before you visit.

You’re very welcome to visit our studio at 74 Benburb Street, Dublin, where you can see parts of our production process in action—from design and sampling to embroidery. It's a great way to get a feel for the craftsmanship behind each piece. We recommend checking our opening hours before visiting; for the most up-to-date information, please refer to our Google listing.

Yes, our pieces are stocked in select independent retailers internationally. We’re proud to work with like-minded shops that share our values of quality and craftsmanship. If you’d like to know more or find a stockist near you, please get in touch—we’d be happy to help.

Absolutely! We’re always open to wholesale opportunities and collaborative projects. If you’re interested in working with us, please send your proposal to jennifer@jenniferslattery.com - we’d love to hear from you.

We do both. Our made-to-order Irish linen pieces are crafted here in Dublin, with each garment individually cut and sewn once your order is placed. The current lead time for made-to-order is approximately 3–4 weeks. This approach allows us to minimise waste and produce more thoughtfully. Alongside this, we also create small batch runs of our collection, some of which are available in our studio shop. If you need something urgently or would like to try on pieces in person, please don’t hesitate to get in touch or drop by.

Each made-to-order piece is carefully cut and sewn here in Dublin once we receive your order. This personalised process ensures attention to detail and quality in every garment. Currently, the lead time for made-to-order items is approximately 3–4 weeks from the date your order is placed.

Yes, we do! We’ve had the pleasure of working with many well-known companies such as Guinness, Kerrygold, and Fáilte Ireland. We specialise in creating bespoke pieces and custom embroidery tailored to your brand, making corporate gifts that are unique, high-quality, and memorable.

Yes, we do! We’ve created many beautiful bridal outfits recently and can make pieces from our collection in elegant cream or white Irish linen. We also offer custom embroidery options in cream, metallic, or colourful threads if you’d like to add a fun, personal touch to your special day.

Once your item is dispatched, delivery times are approximately: 1–2 days within Ireland, 2–4 days to the UK, 3–5 days to Europe, 5–8 days to the U.S., and 5–10 days to Australia and the rest of the world. We’ll notify you as soon as your order has been shipped.

We offer free shipping on orders of €200 or more in Ireland, £250 or more in the UK, $400 USD or more in the US, $400 CAD or more in Canada, and €200 or more for Europe and other eligible international destinations.

For orders below these thresholds, standard shipping costs are €9 for Ireland, £10 for the UK, $23 for the US, $30 for Canada, €15 for Europe and €20 for the rest of the world.

Shipping costs and availability are confirmed at checkout.

If you've changed your mind, you can return your online order within 14 days of receiving it.

1. Let us know within 14 days using our withdrawal form or by emailing studio@jenniferslattery.com with your order number and the items you'd like to return.
2. Send your items back within 14 days of notifying us to: Jennifer Slattery Textiles, The Old Butcher Studios, 72–74 Benburb Street, Dublin 7, D07 N996, Ireland.
3. Return postage is at your own cost. We recommend using a tracked postal service and keeping your proof of postage.

Please email studio@jenniferslattery.com with your order number and a photo as soon as you can.

If your item is faulty, damaged or incorrect, we'll help resolve the issue in accordance with your statutory rights. We cover the cost of returning faulty items and can provide a prepaid return label or refund your postage.

For more information, including return conditions, refunds and credit notes, please read our full Shipping & Returns policy.

• Credit notes are valid for 12 months from the date we issue them, and the expiry date is shown on the note.
• They can be used on anything in our online shop or at the studio, in one go or across several orders.
• They can't be used together with any discount code, promotion, sale offer or gift voucher.
• They can't be exchanged for cash.

These terms apply to credit notes we offer as a goodwill gesture. They don't limit your rights for faulty items or under the 14-day right.

All of our Irish linen pieces can be machine washed—just use a gentle cycle at no more than 30°C. Linen responds well to ironing and can be pressed at a high temperature to keep it looking crisp and fresh.